Effective Date: 01/04/2025
1. Introduction
Welcome to My Smart Society. We are committed to safeguarding the privacy of our users while providing a secure and efficient platform for managing gated communities. This Privacy Policy outlines how we collect, use, share, and protect your personal information.
- Visit our website at http://www.my-smartsociety.com, or any website of ours that links to this Privacy Notice
- Download and use our mobile application ( MySmartSociety), or any other application of ours that links to this Privacy Notice
- Use Elevate Your Community with My Smart Society. Easily manage, connect, and enhance your community experience with My Smart Society—an app designed to simplify modern living and improve resident engagement.
2. Information We Collect
We collect only the necessary information required for functionality and community safety. The types of information we collect include:
- Personal Information: Name, phone number, wing name, flat number, apartment number, vehicle details, etc.
- Visitor Information: Names of guests, purpose of visit, entry/exit times.
- Service Provider Information: Details of domestic staff, delivery personnel, and other service providers entering the premises.
- Device Information: Device identifiers.
3. How We Collect Information
We collect information in the following ways:
- Direct Collection: When users create an account, update their profile, or interact with community services.
- Automated Collection: Through app usage, including device logs and interaction patterns.
4. Purpose of Information Collection
We use the collected data for the following purposes:
- Access & Community Management: Facilitating approvals, managing entries/exits, and community operations.
- Security & Monitoring: Ensuring the safety of residents and visitors by maintaining access records.
- User Communication: Sending necessary alerts, community notices, or service notifications.
5. Information Sharing and Disclosure
We do not sell your information. However, we may share data under these conditions:
- With Resident Welfare Associations (RWAs): To support administrative and operational functions of the society.
- With Service Providers: When necessary for technical support, analytics, or integration of third-party services.
- Legal Compliance: If required by law or for the protection of community members and the platform.
6. Data Security Measures
We implement appropriate security measures to protect your information:
- Encryption: Data is transmitted securely using industry-standard encryption protocols.
- Restricted Access: Only authorized personnel can access personal data.
- Periodic Reviews: Regular audits and system checks to identify potential vulnerabilities.
7. User Rights and Controls
You have the right to:
- Access and Edit: View and correct your personal details.
- Request Deletion: Ask for your account and associated data to be removed (subject to society/RWA policies).
- Manage Notifications: Control which communications you receive.
8. Data Retention
We retain data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or as required by the RWA. When no longer needed, data is securely deleted.
9. Contact Information
For any questions or privacy-related concerns, please contact:
- Data Protection Officer (DPO): Name and office address.
Name: ThePlanetSoft
Address: 614, Kyros business center, beside Ashirwad Society, Ashirwad Society, Nana Varachha, Surat, Gujarat 395006
10. Changes to This Policy
We may update this policy from time to time. Significant changes will be notified to users via the app or official communication channels. Please review this page periodically for updates.
